Bylaw Compliance & Services
The City of Armstrong’s Bylaw Department responds to concerns about municipal rules and regulations.
Most bylaw investigations begin when a complaint is received from the public. Our goal is voluntary compliance. We focus on education first and work with residents and businesses to resolve issues.
What We Enforce
Common bylaw areas include:
- Business licensing
- Dog control and animal regulations
- Good neighbour concerns
- Zoning and land use
- Traffic and parking
- Property maintenance
How Bylaw Enforcement Works
Bylaw enforcement is complaint-based.
A Bylaw Officer will review each complaint and determine the appropriate next steps. The City investigates concerns on a case-by-case basis and prioritizes issues that affect public health and safety. In certain situations, a Bylaw Officer may begin an investigation without receiving a complaint if there is a safety concern.
Submitting a complaint
Complaints can be submitted 24 hours a day.
If the matter is urgent and outside regular City Hall hours (Monday to Friday, 8:30 a.m. to 4:30 p.m.), please call the office to be connected to the after-hours emergency line.
If it is of an urgent nature, please contact the North Okanagan RCMP at 250-546-3028, or in case of an emergency, please call 911.
📧 Email: info@cityofarmstrong.bc.ca
📞 Phone: 250-546-3023
Please Note: Anonymous complaints are not accepted. All complainants must provide complete information in order for the City to investigate.
What Happens Next?
After your complaint is received:
- A Bylaw Officer reviews the information.
- The issue is assessed and prioritized.
- If necessary, an investigation will begin.
- The City works toward voluntary compliance whenever possible.
A Bylaw Officer may contact you for additional information.
Privacy and Confidentiality
Personal information is collected under the authority of British Columbia’s Freedom of Information and Protection of Privacy Act and will be used only for the purpose for which it was collected. Questions about the collection or use of this information may be directed to the Corporate Officer: City of Armstrong, P.O. Box 40, 3535 Bridge Street, Armstrong, B.C. V0E 1B0. Phone: 250-546-3023, email: info@cityofarmstrong.bc.ca.
Complaint Form
All complainants must provide complete information in order for the City to investigate.
Bylaw Compliance & Services
The City of Armstrong’s Bylaw Department responds to concerns about municipal rules and regulations.
Most bylaw investigations begin when a complaint is received from the public. Our goal is voluntary compliance. We focus on education first and work with residents and businesses to resolve issues.
What We Enforce
Common bylaw areas include:
- Business licensing
- Dog control and animal regulations
- Good neighbour concerns
- Zoning and land use
- Traffic and parking
- Property maintenance
How Bylaw Enforcement Works
Bylaw enforcement
is complaint-based.
A Bylaw Officer will review each complaint and determine the appropriate next steps. The City investigates concerns on a case-by-case basis and prioritizes issues that affect public health and safety. In certain situations, a Bylaw Officer may begin an investigation without receiving a complaint if there is a safety concern.
Submitting a complaint
Complaints can be submitted
24 hours a day.
If the matter is urgent and outside regular City Hall hours (Monday to Friday, 8:30 a.m. to 4:30 p.m.), please call the office to be connected to the after-hours emergency line.
If it is of an urgent nature, please contact the North Okanagan RCMP at 250-546-3028, or in case of an emergency, please call 911.
Email: info@cityofarmstrong.bc.ca
Phone: 250-546-3023
Please Note: Anonymous complaints are not accepted. All complainants must provide complete information in order for the City to investigate.
What Happens Next?
After your complaint is received:
A Bylaw Officer reviews the information.
The issue is assessed and prioritized.
If necessary, an investigation will begin.
The City works toward voluntary compliance whenever possible.
A Bylaw Officer may contact you for additional information.
Privacy and Confidentiality
Personal information is collected under the authority of British Columbia’s Freedom of Information and Protection of Privacy Act and will be used only for the purpose for which it was collected. Questions about the collection or use of this information may be directed to the Corporate Officer: City of Armstrong, P.O. Box 40, 3535 Bridge Street, Armstrong, B.C. V0E 1B0. Phone: 250-546-3023, email: info@cityofarmstrong.bc.ca.
Complaint Form
All complainants must provide complete information in order for the City to investigate.
