Utility Notice Information
Utility Notices are comprised of Water, Sewer, and Garbage Services
Quarterly Utility Notices
Mailed out the month following the end of the quarter and are due 45 days from date of invoice. All Commercial properties are billed quarterly. Only residential properties with a remote reading device (MXU or SmartPoint) installed are billed quarterly. If you have not received an invoice by the end of the month following, please contact City Hall.
Semi-Annual Utility Notices
Mailed out the month following the end of the period and are due 45 days from date of invoice. All residential properties with only a black touchpad installed on the side of their house or pit are billed semi-annually. If you have not received an invoice by the end of the month following, please contact City Hall.
Payment Options
Pre-pay utilities with our Pre-Authorized Payment Plan.
Complete the form below and return to City Hall.
In Person
Accepted: Cash, Debit, or Cheques (made payable to City of Armstrong).
The office is open from 8:30 a.m. – 4:30 p.m. Monday to Friday; closed weekends & statutory holidays.
Located: 3535 Bridge Street, Armstrong BC
After Hours: use the mail slot to the left of front door.
Please Note: the City does not accept credit cards.
Accepted: Cheques (made payable to City of Armstrong).
Mail to:
PO Box 40
Armstrong, BC V0E 1B0
*Post marks are NOT accepted as date of payment.
Ensure you allow time for Canada Post to deliver your mail.
Online
Accepted: Online/telephone banking payments through your financial institution.
Payee: Armstrong, City of – Utilities
Account #: Located on the top left-hand side of your notice.
Payments made to the wrong account are subject to a transfer fee as per the current Rates & Fees Bylaw and/or may be rejected because of invalid account numbers.
Please ensure you are using the correct payee and account number prior to making your payment. All online payments are applied according to the information provided by you.
It is advised to allow at least 2-3 business days for processing, but please confirm with your bank for their payment processing timelines to avoid penalties.
Please Note: the City does not accept e-transfers.
History
2018 Changes
- To provide separate and clear property tax and utility notices
- The fixed fees were established to ensure that funds for the City’s aging water and sewer capital infrastructure will be available when needed
- Ensure that the operating costs of the water and sewer systems are covered by the water consumption charge and sewer user fee
Council made the decision to have all charges for the water and sewer services appear in one place; on the utility invoice.
Previously, water consumption and a small fixed fee appeared on the water invoice and a water parcel tax, a sewer parcel tax and a sewer user fee appeared on the property tax invoice.
Council received the Master Sewer Plan (2014) and the Water Master Plan (2017) which outline various required changes, upgrades and recommended improvements that need to be completed on our water and sewer systems.
Council hosted two open houses in the spring of 2018 to review these changes with residents and business owners.
Utility Notice Information
Utility Notices are comprised of Water, Sewer, and Garbage Services
Payment Options
Pre-pay utilities with our Pre-Authorized Payment Plan.
Complete the form below and return to City Hall.
In Person
Accepted: Cash, Debit, or Cheques (made payable to City of Armstrong).
The office is open from 8:30 a.m. – 4:30 p.m. Monday to Friday; closed weekends & statutory holidays.
Located: 3535 Bridge Street, Armstrong BC
After Hours: use the mail slot to the left of front door.
Please Note: the City does not accept credit cards.
Accepted: Cheques (made payable to City of Armstrong).
Mail to:
PO Box 40
Armstrong, BC V0E 1B0
*Post marks are NOT accepted as date of payment.
Ensure you allow time for Canada Post to deliver your mail.
Online
Accepted: Online/telephone banking payments through your financial institution.
Payee: Armstrong, City of – Utilities
Account #: Located on the top left-hand side of your notice.
Payments made to the wrong account are subject to a transfer fee as per the current Rates & Fees Bylaw and/or may be rejected because of invalid account numbers.
Please ensure you are using the correct payee and account number prior to making your payment. All online payments are applied according to the information provided by you.
It is advised to allow at least 2-3 business days for processing, but please confirm with your bank for their payment processing timelines to avoid penalties.
Please Note: the City does not accept e-transfers.
Quarterly
Utility Notices
Mailed out the month following the end of the quarter and are due 45 days from date of invoice. All Commercial properties are billed quarterly. Only residential properties with a remote reading device (MXU or SmartPoint) installed are billed quarterly. If you have not received an invoice by the end of the month following, please contact City Hall.
Semi-Annual Utility Notices
Mailed out the month following the end of the period and are due 45 days from date of invoice. All residential properties with only a black touchpad installed on the side of their house or pit are billed semi-annually. If you have not received an invoice by the end of the month following, please contact City Hall.
History
Changes in 2018:
- To provide separate and clear property tax and utility notices
- The fixed fees were established to ensure that funds for the City’s aging water and sewer capital infrastructure will be available when needed
- Ensure that the operating costs of the water and sewer systems are covered by the water consumption charge and sewer user fee
Council made the decision to have all charges for the water and sewer services appear in one place; on the utility invoice.
Previously, water consumption and a small fixed fee appeared on the water invoice and a water parcel tax, a sewer parcel tax and a sewer user fee appeared on the property tax invoice.
Council received the Master Sewer Plan (2014) and the Water Master Plan (2017) which outline various required changes, upgrades and recommended improvements that need to be completed on our water and sewer systems.
Council hosted two open houses in the spring of 2018 to review these changes with residents and business owners.
