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Utility Notice

Utility Notice Information

The Utility Notice is comprised of water, sewer, and garbage services. 

Utility Policy 2-200-33

When should I expect a Utility Notice?

  • Quarterly Utility Notices (four-month periods)
  • Semi-Annual Notices (six-month periods)

Quarterly Utility Notices (four-month periods) are mailed out the month following the end of the quarter and are due 30 days from date of invoice. All Commercial properties are billed quarterly. Only residential properties with a remote reading device (MXU or SmartPoint) installed are billed quarterly. If you have not received an invoice by the end of the month following, please contact City Hall. 

Quarter Period Dates Mailed Out Due By
1st Quarter January 1 - March 31 Mid April

Mid May

2nd Quarter April 1 - June 30 Mid July

Mid August

3rd Quarter July 1 - September 30 Mid October

Mid November

4th Quarter October 1 - December 31 Mid January

Mid February

Semi-Annual Notices (six-month periods) are mailed out the month following the end of the period and are due 30 days from date of invoice. All residential properties with only a black touchpad installed on the side of their house or pit are billed semi-annually. If you have not received an invoice by the end of the month following, please contact City Hall. 

Period Period Dates Mailed Out Due By
Summer April 1 - September 30 Mid to End October

End November

Winter October 1 - March 31 Mid to End April

End May

Paperless Billing

Now Available for all accounts! Sign up here

Payments can also be made at City Hall (cash/cheque/Interac), 3570 Bridge Street, at your bank in person or online (please allow 3-5 business days for your bank to process the payment), or by mail PO Box 40, Armstrong, BC, V0E 1B0. 

Important City Information:

Information printed on the back page of the Notices Insert Included in the Envelope
Fall / Third Quarter 2021

Fall 2021

Second Quarter 2021

 
Spring / First Quarter 2021

Spring 2021

Fourth Quarter 2020

 
Fall / Third Quarter 2020

October 2020

Spring / First Quarter 2020

April 2020

Fourth Quarter 2019

 
Summer 2019

October 2019

 

Utility Pre-payment program

The Utility Pre-Payment Program is a convenient method to pay your City of Armstrong utility bill.  To sign up for the program, simply click on the form below to download it.  Fill it in and select the amount you want withdrawn from your bank account.  If you are not sure how much to set your payment for, we would be happy to help you with that at City Hall. Once signed up, on the first of each month, we will automatically withdraw that amount from your bank account.  When you get your utility invoice, you will see the total amount of new charges less any pre-payments you have made. Payments will continue until you instruct City Hall, in writing, to change the amount, cancel the payment or change the bank account. Plans are not automatically canceled with the sale of a property.

 
Utility Pre-Payment Form - complete online and print, or print and manually complete, sign, email (info@cityofarmstrong.bc.ca) with applicable banking information, or drop off at City Hall.

History

The Utility Notice underwent some changes in 2018. These changes were done for the following reasons:

  • To provide separate and clear property tax and utility notices
  • The fixed fees were established to ensure that funds for the City’s aging water and sewer capital infrastructure will be available when needed
  • Ensure that the operating costs of the water and sewer systems are covered by the water consumption charge and sewer user fee

Below is an illustration of the changes and the effects on the average home in Armstrong.

Council made the decision to have all charges for the water and sewer services appear in one place; on the utility invoice. Previously, water consumption and a small fixed fee appeared on the water invoice and a water parcel tax, a sewer parcel tax and a sewer user fee appeared on the property tax invoice. Council received the Master Sewer Plan (2014) and the Water Master Plan (2017) which outline various required changes, upgrades and recommended improvements that need to be completed on our water and sewer systems. Council hosted two open houses in the spring of 2018 to review these changes with residents and business owners. To review the presentation, handouts and Frequently Asked Questions from those sessions, click on the images below: 

           
 Open House Presentation           Hand outs                      Frequently Asked Questions

 

If you have further questions about your utility invoice please contact us at City Hall | 250-546-3023 | 3570 Bridge Street